Fistocommerce is a company founded in 1993 with a product portfolio of over 3500 items from well-known brands such as Snopake, Swordfish, Universal, Rotomac, GABOL, Jovi, Brunzel, CENTRUM, Hama, Hoomark, Platignum, Waldmann, and more. With a customer base of over 1500 loyal wholesale and retail clients in the country, Fistocommerce.com has been a key player in the market.
As a well-established trading company with a growing customer base, Fistocommerce aimed to enhance its online distribution channels to optimize the experience for both end-users and B2B clients. The company sought to expand beyond the capabilities of its current system, which was limiting various functionalities and process automation.
In search of a reliable technological partner with extensive experience, the company decided to entrust the project to Stenik. We gladly undertook the digital transformation and improvement of trade and ERP processes for their e-commerce store. We proposed a complex solution that unifies different sales channels - B2B and B2C - into one platform, allowing synchronization with their ERP system. We executed a migration to the current version of Magento 2, thereby providing enhanced online sales capabilities for both end-users and B2B clients.
Here are the new features and solutions we implemented in the online store:
- User-friendly interface and high-level UX design: The store features a user-friendly interface with a top-notch UX design.
- Enhanced multi-select filters: Improved filters with multi-select options for refined product searches.
- Multi-group management: Management of multiple user groups, catering to various client types.
- B2B and B2C customer profiles: Distinct customer profiles for B2B and B2C users.
- Enhanced search with Elastic Search: A refined search feature based on Elastic Search.
- Minimum order quantities: Fixed minimum order quantities for selected products.
- Backorder capability: Ability to place orders for out-of-stock products upon request.
- Individual price conditions and lists: Customized pricing conditions and lists for different registered client groups and logged-in customers (individuals and legal entities).
- ERP synchronization and process automation: Synchronization with ERP and automation of multiple processes.
- Rich set of marketing and SEO tools: A comprehensive array of marketing and SEO tools.
B2B-Specific Functionalities:
- Personalized design.
- Bulk product adding to cart.
- Additional delivery options (pickup from warehouse and delivery by merchant).
- Quick addition of frequently ordered products using SKU codes or search.
Visit the updated online store - fistocommerce.com to experience its intuitiveness and enhanced presentation firsthand!
